Terms and Conditions

Last Updated: June 1, 2026

1. Agreement to Terms

Welcome to HCS technova. These terms form a simple agreement between you and our agency. By using our website, browsing our designs, or working with us on your projects, you agree to follow the basic rules listed on this page. If you do not agree with any part of these conditions, we kindly ask that you stop using our platform and services.

We might tweak or update these terms over time as our technology evolves. When we do, we will update the date at the top of this page. Continuing to work with us means you are on board with the updated terms.

2. What These Words Mean

To keep everything clear and avoid confusion, here is what we mean by these terms:

3. Our Services & Boundaries

We work hard to provide top-tier web setups and digital marketing systems. However, our exact duties are strictly limited to what is agreed upon in your final project quote sheet:

A. Web Development & Code

We design and develop clean sites, custom WordPress setups, and custom PHP platforms. Unless we have explicitly signed a monthly support plan, our development work ends once the project goes live on your domain. Free lifetime maintenance, hosting administration, or infinite adjustments are not included automatically.

B. Search Engine Optimization (SEO)

Our team uses genuine optimization strategies to help your site gain search visibility. Since search engines like Google update their algorithms completely on their own, no agency can promise guaranteed Rank 1 positions or overnight traffic metrics.

C. Paid Ad Campaigns (PPC)

We set up and optimize targeted Google or Meta campaigns for your brand. While we manage the ad structure professionally, the actual spending budget belongs entirely to the client and is paid directly to the ad platforms.

Regarding Project Scope Creep: If you request entirely fresh layout pages, extra sections, or new features after the initial project plan is locked and active, they will be billed separately as extra development hours.

4. What We Need From You

Building an amazing web platform requires a smooth partnership. To avoid project delays, you agree to help us with:

Providing Materials: You are responsible for sending over your business details, logos, product photos, specific texts, or hosting credentials on time. Delays in handing over these items will naturally push back the completion date.

Feedback & Approvals: When we submit design mockups or staging links for your review, please get back to us with your consolidated feedback or approval within 3 to 5 working days so our developers can keep moving forward.

Copyright Ownership: You guarantee that any graphics, text, or elements you share with us to put on your website do not steal or violate someone else's copyright. Any legal issues regarding materials you supply will be your responsibility.

5. Payments & Financial Rules

Clear financial guidelines keep our business relationship stable and straightforward:

A. Project Deposits

For custom development projects, we require a non-refundable upfront deposit (usually 30% to 50% depending on the project size) before we assign team resources and start coding. The remaining balance must be cleared before the final website code is moved to your live production server.

B. Monthly Marketing Packages

Monthly marketing services, ongoing management, or monthly retains are invoiced right at the start of each billing cycle. If an invoice remains unpaid for over 7 working days, we reserve the right to temporarily pause your campaigns or support channel.

C. Refund Policy

Because software engineering, visual custom layout designs, and campaign structural setups involve dedicated, labor-intensive hours from day one, all payments made to HCS technova are non-refundable. If you decide to cancel a project halfway through without any fault on our side, you agree to clear the balance for all the hours and milestones reached up to that point.

6. Code & Design Ownership

Before Full Payment: All custom code, designs, and files we create remain the intellectual property of our agency until all project invoices are paid in full.

After Full Payment: Once your final invoice is fully cleared, the complete ownership of your final custom web presentation or graphics transfers to you permanently. This excludes core underlying open-source libraries or foundational frameworks that we reuse across our standard projects.

Portfolio Rights: Unless we have signed a strict confidential NDA beforehand, we hold the right to showcase screenshots, live links, or brief case summaries of your beautiful final website inside our corporate portfolio to highlight our design capabilities.

7. Keeping Things Confidential

While working together, both parties will naturally handle private details like system access keys, strategy ideas, or operational metrics. We strictly promise never to share, leak, or sell your proprietary operational details or administrative passwords to any third parties or business competitors.

8. System Disclaimers

We use modern code standards and follow proper quality protocols. However, because internet tech changes rapidly, we deliver all products on an "as-is" basis. We cannot guarantee that third-party systems will run 100% flawlessly without bugs forever. We are also not responsible for platform errors if your site breaks down due to external server host issues, sudden automatic updates to external plugins, or code edits made by your internal staff post-launch.

9. Limit of Liability

To the fullest extent allowed by law, HCS technova, its developers, or founders will not be responsible for any indirect revenue losses, drop in business profits, or data drops related to your website's performance. In any scenario, our total legal liability will never exceed the specific amount you paid us for the specific project or service in question during the 3 months leading up to the issue.

10. Stopping or Pausing Services

Either party can end ongoing project terms with a simple 30-day written notification via email. Additionally, we hold the right to immediately pause operations or remove server support if there is a severe breach of these terms, a failure to clear invoices, or unprofessional/abusive communication directed at our working staff.

11. Governing Law & Disputes

These terms and all related actions are guided strictly by the corporate and commercial laws of India. If any severe issues or misunderstandings come up, we agree to try settling the matter through a friendly conversation or mutual mediation first before moving to any official legal venues.

12. Contact Our Team

If you have any questions or need clear details regarding any point mentioned inside these Terms and Conditions, please reach out to our team directly:

HCS technova
Email:info@hcstechnova.com
Mobile Helpline: +916302154531